About Us
At Express Garage Parts we have sourced our products at great wholesale prices, and we strive to pass these discounts on to our valued customers. Our selection of garage door parts is designed to ensure that your garage door system operates smoothly and safely.
Express Garage Parts is a small family-owned business located in the Western Suburbs of Brisbane. We started the company with the idea to be able to bring our customers a great range of trusted garage door parts, operators and remotes, all at affordable prices and delivered fast to your door.
Customer Service
If you’re not happy with any part or item you have received, contact our Customer Service Team so that we can help you resolve the issue.
Our selection of garage door parts is designed to ensure that your garage door system operates smoothly and safely. We highly trained customer service team that are ready to help you wherever they can. We strive to give our customers five star service. All orders are packed and shipped directly to you from our Brisbane warehouse, within 1 business day from the time that the order is placed.
The Ordering Process
From the moment you place an order with Express Garage Parts, you are kept informed of each step in the process from payment to receiving your product.
You will receive an email confirmation once your order has been placed in our online store and the payment has been processed.
Once an order confirmation is received, our Customer Service Team will pack and ship your order, within 1 business day.
You will receive another email once the order has been shipped, which will include a tracking number with Australia Post.
Once Australia Post has delivered your product, our Customer Service Team will send through a confirmation of delivery.
We are here for any questions you may have after you have received your new garage door parts. If you have any questions regarding the product you have purchased, send our Customer Service Team an email at service@expressgarageparts.com.au